Legal

Privacy Policy

At Astro Media, your privacy matters to us. This policy explains what data we collect, why we collect it, and how we keep it safe.

Last Updated: January 1, 2025 · Effective: January 1, 2025

1. Information We Collect

Information You Provide

When you fill out our contact form, request a consultation, or communicate with us, we collect your name, email address, phone number, company name, and any details you share about your project or budget.

Information Collected Automatically

When you visit our website, we automatically collect certain technical data including your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs. This is collected via cookies and similar tracking technologies.

Third-Party Sources

We may receive information about you from third-party platforms such as Google Analytics, Meta Pixel, and social media platforms when you interact with our ads or social content.

2. How We Use Your Information

To Provide Our Services

We use your contact information to respond to your inquiries, schedule strategy calls, deliver marketing services you've engaged us for, and send you project updates and reports.

To Improve Our Website

Anonymised analytics data helps us understand how visitors use our website so we can improve performance, content, and user experience.

Marketing Communications

With your consent, we may send you occasional updates about our services, case studies, or marketing insights. You can unsubscribe at any time via the link in every email.

Legal Obligations

We may process your data where required to comply with applicable law, court orders, or regulatory obligations.

3. Cookies & Tracking Technologies

What We Use

Our website uses cookies for analytics (Google Analytics), advertising performance tracking (Meta Pixel, Google Ads), and session management. Some cookies are strictly necessary; others are optional and require your consent.

Your Choices

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website. We do not currently respond to browser 'Do Not Track' signals.

4. Sharing Your Information

Service Providers

We share data with trusted third-party service providers who help us operate our business — including EmailJS (email delivery), Google Analytics (website analytics), and cloud hosting providers. These parties are contractually bound to keep your information confidential and use it only to provide services to us.

No Selling of Data

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Legal Disclosures

We may disclose your information if required by law, a court order, or to protect the rights, property, or safety of Astro Media, our clients, or others.

5. Data Retention

How Long We Keep Your Data

We retain contact form submissions and client records for up to 3 years after our last interaction, unless a longer period is required by law or for ongoing service delivery. Analytics data is retained per Google Analytics' default retention policy. You may request deletion at any time.

6. Your Rights

Access & Correction

You have the right to request a copy of the personal data we hold about you, and to ask us to correct any inaccuracies.

Deletion

You may request that we delete your personal data. We will comply unless we have a legitimate legal reason to retain it.

Objection & Withdrawal

You can object to processing or withdraw consent for marketing communications at any time by contacting us at astromedia2026@gmail.com.

7. Data Security

Our Measures

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Age Restriction

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

9. Changes to This Policy

Updates

We may update this Privacy Policy from time to time. When we do, we will revise the 'Last Updated' date at the top of this page. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

Questions or Requests

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at astromedia2026@gmail.com or call us at +91 6369 631 270. Our office is located at G. K. D Nagar, Near Dasappa Kalyaan Mandapam, Avalapalli Road, Hosur – 635109, Krishnagiri, Tamil Nadu.

Have questions about how we handle your data?